The path to Open Source Desktop?

According to recent BW article, the top 2 requests of PC users from Dell is preinstalled Linux and OpenOffice.

Is that possible that a decision to pre-install Linux and OpenOffice will be adopted? Given that Dell is looking for innovative ideas for its turnaround, it does not sound unlikely, Although that would mean increased costs (compatibility with hardware, support etc), although that would mean increased costs (compatibility with hardware, support etc)

Will such a decision be a major driver of Open Source desktop adoption? Yes!